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Managers do things right; leaders do the right thing. This is the primary difference between a good manager and a good leader. A good manager can accomplish only what has been defined and documented for him or her, yet a good leader constantly questions why things are done the way they are and is able to recognize the value and potential of doing things differently. A good leader is passionate about excellence and must therefore strive for continuous improvements and change. In other words, a good leader knows that insanity is doing the same things over and over and expecting different results.
One may wonder, how does a leader find the right things? The answer is simple, by asking the right questions:
- What am I passionate about?
- What are we passionate about?
- What is our shared vision?
- What are our goals?
- Why are things done this way?
- Is there a better way to these things?
- Would changing the way we do things improve those things we are passionate about?
- Do these changes support our vision?
A leader must also recognize that doing the right things also involves good timing. In other words, we must do the right things right, at the right time.
Michael J. Hillenbrand
IT Service Delivery and Database Support Expert
Blog: "Chicken Soup for the DBA Soul"
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